Send us an email (See faq's below)

p 907-376-7300
f 907-631-0360
Office@RWAlaska.com

Frequently Asked Questions

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Please read our FAQ before sending us a message.

Is Restoration Wellness part of MSIM?

No.MSIM has closed and completely dissolved.

Where is my Provider?

Lydia Petersen, Amy Elder, and Amber Shea are at Restoration Wellness, LLC.
Lindsey Ackles is at Now Health in Palmer, 907-745-9355. Ty Vincent can be reached at Global Immunotherapy, 907-671-8255

Where can I get LDA/LDI?

You can continue LDA/LDI care at Restoration Wellness or be seen via Skype and email by Dr. Vincent through Global Immunotherapy.

Where is my Chart?

Restoration Wellness is storing your chart as the Chart Custodian for MSIM.This means we are simply a point of contact when you need to access your medical record.

How do I access my records?

You can fill out a Request of Information with Restoration Wellness to release your records to you.Or you can request your records through your new Medical Provider’s office.

How much will it cost to receive my records?

The first 25 pages are free.There will be a fee beyond the first 25 pages:for 26-50 pages there is a $25 flat fee.For pages 51 and beyond the fee is $0.25 per page.

What if I want to be seen as a patient at Restoration Wellness?

Simply call and make an appointment.We will pull your chart from storage and have you sign a release of information at your appointment.

What if I live out of state?

We will make every effort to work with you to release your records, however we are bound by law to protect your health record.Protecting your health record means validating a person’s identity when releasing records.You can have your new provider request your records by signing a Release of Information at their office and having them fax it to us.If that is not possible for you, please call our office to explore other alternatives.