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Frequently Asked Questions
Please read our FAQ before sending us a message.
No.MSIM has closed and completely dissolved.
Lydia Petersen, Amy Elder, and Amber Shea are at Restoration Wellness, LLC.
Lindsey Ackles is at Now Health in Palmer, 907-745-9355. Ty Vincent can be reached at Global Immunotherapy, 907-671-8255
You can continue LDA/LDI care at Restoration Wellness or be seen via Skype and email by Dr. Vincent through Global Immunotherapy.
Restoration Wellness is storing your chart as the Chart Custodian for MSIM.This means we are simply a point of contact when you need to access your medical record.
You can fill out a Request of Information with Restoration Wellness to release your records to you.Or you can request your records through your new Medical Provider’s office.
The first 25 pages are free.There will be a fee beyond the first 25 pages:for 26-50 pages there is a $25 flat fee.For pages 51 and beyond the fee is $0.25 per page.
Simply call and make an appointment.We will pull your chart from storage and have you sign a release of information at your appointment.
We will make every effort to work with you to release your records, however we are bound by law to protect your health record.Protecting your health record means validating a person’s identity when releasing records.You can have your new provider request your records by signing a Release of Information at their office and having them fax it to us.If that is not possible for you, please call our office to explore other alternatives.